New local courier service fills a niche in the market

January 24, 2016
A service that is long over-due in this market, Amal Couriers offers door-to-door delivery for corporate sector, the retail segment, online shoppers and individuals within Muscat.
20 January 2016, Muscat: For the first time in Muscat, a local courier service has been introduced that will offer door-to-door delivery for corporate companies as well as individuals. Amal Couriers hopes to modernize same-day delivery at a minimal cost with the aim to easing off pressure for those who are busy or caught up or have yet to get their driving licence.
With a tagline ‘Everything within Reach’, Amal Couriers will start out working with firms in the business services, retail sectors, food and grocery and healthcare as well as pick up documents that you may have left back or forgotten in the office.
On the other hand, Amal Sentiments touches another chord wherein customers will be able to send out gifts on special occasions when they cannot be present personally, providing a personal touch.
“Local courier service is a concept that is prevalent in other parts of the world. Going by the growth of the country over the years and the importance given to personal relations, it is an idea I feel that would do very well in Muscat. We hope to make it a success in the capital and then introduce it in other parts of Oman as well,” explained Faisal A. Hussain, Chief Executive Officer. “Our belief is that the customers’ needs are of the utmost importance and we have an entire team committed to meeting those needs. The focus is to provide high quality service that will take customer satisfaction to another level,” he added.
The company is committed to providing a high level of service that will only get better in the future. Initially the service can be accessed through website and phone, but subsequently, it hopes to introduce a mobile app with an advanced tracking system so that the customer has complete visibility on every consignment and will know where these goods are at any given period of time.
The company is already in talks with established corporate companies and retail outlets to their delivery on regular basis and hopes to expand the base as the concept gains popularity.
Amal Couriers and Amal Sentiments are being launched under the umbrella of The Best Solutions LLC that will also be introducing Amal Business Services.