Business scenario is always dynamic and managing human resources within a given dynamics is fairly reasonable. Turbulent times, Recession and when the market is down, it’s a challenge not only to run a business and survive but also to manage human resources, which turn out to be the first function to face the axe. This would put an enormous pressure on HR managers to accept
these management decisions and to handle employees who will throw a tirade of questions and doubts.

How do we best avoid these scenarios?

How do we ensure that no matter what the dynamics are, HR would continue to build the trust and commitment of all the staff towards the organization. Always Hire employees with a high
value of ethics and integrity. Such employees empathize with the organization and will support during difficult times. It is these employees who show a high level of commitment towards

work and the organization. Hire employees with multiple skill sets. This would ensure that you do
not have to hire more staff who may be considered redundant during difficult/ turbulent times. Before you embark upon hiring more staff, see if you can train the current staff into multiple
skill sets so that the current ones may not lose their jobs and we can avoid new hires.

Training is considered as a cost, it’s important both business managers and HR managers realize that training is a powerful tool to equip your own people to handle business and all its gamut’s at all times. Communication is the Key. Unfortunately many managers consider it a right to keep information to themselves. This not only builds mistrust but adds on many challenges and surprises both from the external forces which are outside the organization

and from the staff and colleagues within the organisation. Regularly communicating the good and the bad aspects of the business and the dynamics helps employees to use their creativity to
solve or reduce or minimize the problems or accept ways of compromise to accept situations of poor/turbulent market conditions.

Ensure that employees value customers and customer needs which takes a lesser priority during difficult times. Employees will be more interested in keeping their jobs than meeting the high demands of the customers.

HR has to be a caring and supportive function than a management’s representative to implement the decisions.

These are few simple quick steps that would make the running smooth when the going is tough.
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