is the retailing activity going
on since the beginning of 2009,
when compared to the same period
in 2008?
The business is better than what we
expected. Due to the global meltdown,
we expected a negative growth in all
our stores. But on the contrary, against
the same period there is increase in the
number of footfalls which has resulted
in the increase in business. But I must
say that the average purchase value of
each customer has declined. So that
means customers are little bit cautious
in what they spent.
Has the global meltdown affected
retailing in Oman?
I will not say that it hasn’t affected
at all. However, what we hear from
around the world, we can easily say
that impact in Oman is much less
and of course it varies from business
to business.
What strategies have you implemented
to cope with the recession?
With the pace at which business were
growing we had aggressive plans to
expand. But now we are little cautious
in selecting new locations. But we have
gone aggressive in advertisements and
other in store promotions. This year we
have introduced new brands in watches
like Axcent, Oxette, Jetset, Voila
etc, and consolidated our suppliers in
household and fashion goods. We also
have planned to launch our loyalty programme
with lots of surprises for our
loyal customers.
Is the second half of 2009, going to
be better than the first half, in terms
of business? What is your view?
Definitely, the business will be better
than the first half as the initial panic is
over and with all the festivals like Ramadan,
Eid and Christmas are packed in
the second half we expect our business
will be better than the first six months
and also achieve a higher growth
against the same period last year.
Do you expect the forthcoming festive
occasions to have a positive impact
on retailing activity?
Yes. Starting with Khareef in Salalah
and ending with Christmas, we at Salman
Stores are positive about the
whole season ahead this year.
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